Refunds

Your satisfaction is our top priority! If you are unhappy with your order, do not hesitate to reach out to us at support@wilondaprevilon.com.

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We will consider refunds on a case-by-case basis (i.e. if a product arrives damaged or is defective). In order to apply for a refund, please reach out to us at support@wilondaprevilon.com within 5 days of your order being delivered. If your refund request is approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

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We are not responsible for any additional shipping costs for refunds, and we do not assume responsibility for reimbursement or compensation of returned packages lost in transit without proof of delivery to us.